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Dennis Palmer Plumbing and Heating has worked on water in Putnam County and the surrounding Hudson Valley since 1949. Here is what we see.
The water here is hard.
The water here is hard.
The Hudson Valley and western Connecticut run moderately hard to hard. That is a geological fact rather than a failure of anybody's water system — water picks up calcium and magnesium from the rock it moves through, and the rock here has plenty of both.
Hard water is not a contaminant and it is not a health question. It is a cost-of-ownership question. It scales water heaters, shortens the life of appliances, leaves film on glassware and makes soap harder to rinse.
What We Recommend Here
What We Recommend Here
A water softener sized to the hardness you actually have, and to how much water your household actually uses. Both matter. An undersized softener regenerates constantly and costs you salt; an oversized one is money spent on capacity you will never use.
On most homes we pair it with a point-of-entry sediment filter, which protects the softener as well as everything after it.
We test first. There is a real range across the region, and the number on your house is what sizes the equipment.
The Croton River Watershed is the southernmost part of New York City's water supply system, serving as both a critical water source and an organized infrastructure network. Covering extensive areas of Putnam and Westchester counties in southeastern New York State, it manages the flow and distribution of water from seven rivers, twelve reservoirs, and three controlled lakes within the Croton River watershed.
If You Are on a Private Well
If You Are on a Private Well
A large share of homes in this area are. Nobody tests a private well but the owner — there is no utility report, no annual notice and no one watching it on your behalf.
Beyond the standard five, the question worth asking on a well here is PFAS. Landfills, older industrial sites and firefighting foam are all documented sources in the region, and groundwater carries them well beyond where they started. More on PFAS and forever chemicals →
The New York Private Well PFAS Rebate Program
The New York Private Well PFAS Rebate Program
New York State runs the Private Well PFAS Testing and Mitigation Rebate Pilot Program through the Department of Health. If you are on a private well in one of the six pilot counties, it is worth knowing about.
The six pilot counties are Dutchess, Orange, Putnam, Suffolk, Ulster and Westchester. Counties open and close as funding is allocated, so check the current status on the state's own page rather than taking ours for it: health.ny.gov/PrivateWellPFAS
Testing is free to participants.
A rebate is triggered when PFOA or PFOS comes back at or above 10 parts per trillion.
The program offers up to $5,000 toward a PFAS treatment system, or up to $10,000 to connect to a public water supply.
Owners and tenants may both apply for testing. Only property owners can apply for the rebate.
You choose your own contractor. The state publishes a list; you are not assigned anyone.
What we can do is test your water, talk you through the results, and quote a system if your numbers call for one.
Talk to Us
Talk to Us
Dennis Palmer Plumbing and Heating · Brewster, NY · NY License #1784849 Serving the Hudson Valley and Western Connecticut
845-279-4414
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